Privacy Policy

Privacy Policy – July 2025

This Privacy Policy explains how Marcus Jordan & Co Ltd collects, uses, discloses, and safeguards your personal information when you visit our website, www.marcusjordan.co.uk, and use our services.

We are committed to ensuring that your privacy is protected. If you provide us with any personal data, you can rest assured that it will be used in accordance with this policy. We may update this policy from time to time, and we encourage you to periodically check this page to ensure you are happy with any changes. This policy is effective from 8th July 2025.

1. What We Collect

We may collect the following information about you when you use our services:

Personal Information: First name, middle name, surname, date of birth, marital status, phone number, email address, and next of kin details.
Address Information: Current address, previous address, residential status, and address ID (if applicable).
Financial Information: Bank details, salary, pension details, bank statements, confirmation on benefits, adverse credit history, proof of ownership.
Employment and Other Personal Details: Employment status, dependants' names, letting agent details, employers’ details, accountant details, and next of kin details.
Identification Documents: Photo ID (e.g., passport, driver’s license), address ID, and other government-issued documents.
Additional Information: Marital status, visa information, landlord details, and any additional documents required to comply with regulatory obligations (e.g., anti-money laundering checks).

Note: All documents marked with an asterisk (*) are copies that we may request.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services.
To process transactions and manage payments.
To comply with legal and regulatory obligations, including anti-money laundering laws.
To send you communications related to our services (e.g., promotional emails, updates, and newsletters) if you have opted in.
For internal record keeping and referencing.
To personalize and tailor the website experience based on your preferences.

3. How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your personal data, we will remove it from our systems, unless we are required to retain it for legal or legitimate business reasons.

4. Security of Your Information

We take the protection of your personal information seriously. We implement physical, electronic, and managerial procedures to safeguard and secure the information we collect. This includes secure storage facilities, password protection, encryption, and access controls for digital data. We also ensure that paper records are kept in a secure and lockable storage location.

5. Anti-Money Laundering Compliance

In accordance with UK regulations, including the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, we are required to collect certain documents and data for anti-money laundering purposes. We may require you to provide one primary and one secondary identification document to comply with these regulations.

Primary ID Examples:

Valid passport with MRZ
Full UK photo driving licence
EU/EEA national identity card

Secondary ID Examples:

UK bank/building society statement (dated within the last 6 months)
Utility bill (dated within the last 6 months)
Council tax bill (dated within the last 12 months)

6. Cookies

Our website uses cookies to enhance your user experience. A cookie is a small file placed on your device that helps us analyze web traffic and tailor the site to your preferences. You can choose to accept or decline cookies through your browser settings, though disabling cookies may affect certain functionalities on the website.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. However, once you leave our website, we are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any external sites you visit.

8. Controlling Your Personal Information

You have the right to:

Request access to the personal information we hold about you.
Update or correct any inaccurate information.
Request the deletion of your personal information, subject to legal and contractual obligations.
Opt-out of receiving promotional communications or direct marketing.

If you wish to exercise any of these rights, please contact us at [email protected] or use the contact details below.

9. Your Rights Under GDPR

In line with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018, you have the right to:

Access your personal data
Request rectification or deletion of your personal data
Restrict or object to the processing of your personal data
Withdraw consent to processing at any time (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO) if you feel your data rights have been violated.